Sovereign Serenity | Luxury 4D Massage Chair

Little maintenance is required to keep your chair looking new day-to-day. For safety purposes, disconnect the power cord from the electrical outlet before any cleaning. Use a soft cloth to wipe down your chair and then us a vacuum to remove any debris from cracks and crevices. Do not use any harsh chemicals (no alcohol, benzine or thinners). If you must, dampen a soft cloth with water or a mild soap and water to spot clean and always wipe dry. Products that disinfect may not be appropriate for cleaning or stain removal. Do not dry with heat. After cleaning synthetic leather surfaces, always follow up with a Leather/Synthetic Leather conditioner to rehydrate the surface.

Shipping Options:

Puritz.co is pleased to provide complimentary shipping on all massage chairs and products throughout the contiguous United States.

Free Standard Shipping: Puritz Inc. Recommended

• $0 Shipping fee
• 4-7 Business Days - Expected Shipping Time
• Curbside Delivery – Delivered to your ground floor entryway or garage.
• Assembly is minimal and straightforward by following the massage chair manual and basic guidelines. Typically, assembly involves connecting air hoses, attaching the arms, and securing the ottoman. Depending on the model's complexity, the process generally takes between 30 minutes and 90 minutes.
• For assembly assistance, feel free to contact us at 724-A-Puritz (724-278-7489)

White Glove Delivery: Delivered and Installed to Room of Choice

• $349 Shipping Fee*
• 10-14 Business Days- Expected Shipping Time
• Delivery, Full Assembly and Complete Installation in preferred room/spot of house
• Concierge Delivery Service – Delivery date and time is coordinated to best fit your schedule

*In Homes/ Apt. Buildings without an elevator, an additional fee of $150 per floor might apply.

Order Confirmation and Tracking

After placing your order, you will receive a confirmation email from PURITZ INC. indicating that your purchase has been recorded and your credit card pre-authorization is in place. We then contact our suppliers to verify stock and readiness for shipment. Payment will be promptly processed once availability is confirmed. If the item is backordered or unavailable, the pre-authorization will be canceled, and reach out to you via email.

Order Shipment:

Once your order has been processed, it will ship approximately within 1-3 business days and be delivered about 7-14 business days from the date of your order.

For your peace of mind and convenience, we will send you an email with the tracking information within 24 hours of the order’s leave of the warehouse. If you do not receive any tracking info form us within six business days of your order’s placement, feel free to follow up with us at support@puritz.co or call 724-A-Puritz (724-278-7489)